1. Booking & Payment

• A minimum advance of 30% of the total estimated cost is required to confirm the booking.
• Balance payments must be made as per the mutually agreed milestones.
• All payments are non-refundable once services have commenced.

2. Service Inclusions

• Services provided are limited to those explicitly mentioned in the final agreement/proposal.
• Any additional requirements or last-minute changes will be subject to availability and additional charges.

3. Vendor Management

• Snowdrop Wedding Planner works with verified vendors for décor, catering, makeup, photography, etc.
• While we coordinate third-party vendors, we are not liable for delays, miscommunication, or issues arising from their independent actions.

4. Cancellations & Refunds

• Cancellations must be made in writing at least 30 days in advance.
• Advance payments are non-refundable.
• Postponement requests will be considered based on availability.

5. Event Delays or Force Majeure

• Snowdrop Wedding Planner is not responsible for delays, cancellations, or changes due to weather, natural disasters, strikes, government restrictions, pandemics, or other force majeure events.

6. Client Responsibilities

• Clients must provide timely access to required venues and information.
• Final approvals (e.g., theme, decor, performances) must be given at least 10 days prior to the event.